Privacy Policy

Welcome to the website of Gmax Technology LTD trading as Gmax Technology (the "Site"). We take privacy seriously because our work routinely involves sensitive commercial and technical information. This statement governs our privacy practices for users of the Site ("Visitors") who browse without contracting with us, and for Visitors who register or otherwise engage Gmax Technology LTD for professional technology services (collectively, "Services") ("Authorised Customers").

Personally Identifiable Information

"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all Visitors. From Authorised Customers we additionally collect names, work email addresses, telephone numbers, registered office or trading addresses, role titles, billing contacts, and details about the systems or programmes you ask us to assess or deliver. Depending on the engagement, this can include credentials to staging environments, architecture diagrams, source code excerpts, support tickets, and operational metrics—all processed under contractual confidentiality and least-privilege access controls.

What organisations are collecting the information?

Besides Gmax Technology LTD, certain subprocessors—such as regulated payment processors, cloud hosting providers, identity verification tools, or managed ticketing platforms—may process personal data strictly to deliver the Services you request. We select vendors with compatible security commitments and, where required, data processing agreements. Some vendors operate only as transient conduits (for example, secure email transport) and do not retain message content beyond technical logs.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to operate the Site, respond to enquiries, prepare proposals, deliver and invoice technology services, and keep Authorised Customers informed about relevant product, security, or compliance updates. We may contact Visitors who have opted in with invitations to webinars or executive briefings aligned to Gmax Technology’s engineering focus. We do not sell personal data and we do not use it for unrelated behavioural advertising.

With whom may the information be shared?

We do not broker introductions by selling Visitor directories to other customers. Personally Identifiable Information is disclosed only to members of the Gmax Technology delivery team, vetted subprocessors, or professional advisers bound by confidentiality, and where law compels disclosure. We may publish aggregated, non-identifying statistics about Site usage. Marketing communications always include a clear unsubscribe or preference centre option.

How is Personally Identifiable Information stored?

Data collected by Gmax Technology LTD is held in encrypted UK or EEA-region cloud regions unless a Statement of Work explicitly requires another jurisdiction that still affords adequate safeguards. Production-style secrets, infrastructure keys, and client datasets reside in hardened secret stores with multi-factor authentication, role-based access, and periodic access reviews.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorised Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at [email protected].

Third-party analytics cookies

We may use privacy-conscious analytics or error-reporting scripts (for example, first-party telemetry) to understand how the Site performs. Any third-party analytics partner is configured to minimise personal data collection and honour browser do-not-track guidance where technically feasible.

Cookies

A cookie is a small text file stored on your device to help a site remember preferences or maintain secure sessions. Gmax Technology uses cookies for essential security (such as CSRF protection or authenticated portals), optional analytics, and remembered form inputs where you consent. You may refuse non-essential cookies via our banner or browser settings; some interactive features may be limited as a result.

Are cookies used on the Site?

Yes—for session continuity, fraud prevention, load balancing, and (where permitted) analytics. Authorised Customer portals may expire idle sessions automatically after a period of inactivity. If you disable cookies entirely before using the Site, authentication flows or preference saving may not operate as designed.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used in our cookies info page.

How does Gmax Technology LTD use login information?

We review IP addresses, ISP metadata, browser type and version, device identifiers, pages viewed, and timestamps to secure the Site, diagnose abuse, improve information architecture, and understand aggregate demand for our Services.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorised Customers on the Site?

Gmax Technology LTD partners with infrastructure, tooling, and specialist consultancies. Those partners may access Personally Identifiable Information strictly on a need-to-know basis to evaluate or deliver Services. Their independent privacy notices govern any additional collection occurring on their domains.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorised Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as payment card data or production API keys, is protected by modern encryption protocols for data in transit and at rest. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorised Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorised Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at [email protected].

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorised Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site's database by contacting [email protected]. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Your rights

These are summarized rights that you have under data protection law:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

Children's Privacy

Our Service does not address "Children", anyone under the age of 18 years, and we do not knowingly collect personally identifiable information from children under 18 years. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please get in touch with us immediately in the contact details provided. If we come to know that children below 18 years have provided personal information, we will delete the information from our servers immediately.

Compliance With Laws

Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorised Customers.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorised Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorised Customer has previously requested not be disclosed, we will contact such Visitor or Authorised Customer to allow such Visitor or Authorised Customer to prevent such disclosure.

Links

This website contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.